Industry
AI for E-commerce & Retail
Automated product listings, customer support, order tracking, marketing, inventory and product recommendations.
The challenge
Sellers spend hours on listings, “where is my order” queries and stock checks. Automation lets small teams run large catalogues.
What AI handles
Product listings
Order tracking
Recommendations
Inventory forecasting
AI employees for e-commerce & retail
AI Customer Support
Resolves routine tickets instantly across chat, email and WhatsApp, and hands complex cases to your team with a summary.
Resolves common customer questionsAI-first ERPAI EZY ERP
An AI-first ERP for finance and operations: procure-to-pay with 3-way match, order-to-cash, expenses, fixed assets, IFRS 16 leases, projects, budgetary control, general ledger and bank reconciliation — with a copilot that turns one sentence into a completed transaction.
Completes finance and operations transactions in one sentenceOperationsAI Inventory Manager
Forecasts demand from sales history and seasonality, flags reorders before stock-outs and reduces dead stock.
Predicts stock requirementsMessagingWhatsApp AI Employee
A WhatsApp agent that handles questions, shares catalogues, takes orders and payments, and updates order status — in English and regional languages.
Answers customers 24/7Stack, KPIs & 90-day plan
AI for E-commerce & Retail
Sellers spend hours on listings, “where is my order” queries and stock checks. Automation lets small teams run large catalogues.
AI stack deployed
- Product listing and description generator
- AI Customer Support with order tracking
- AI Inventory Manager
- AI Marketing Manager and recommendations
KPIs we track
| Metric | Target |
|---|---|
| Time to list a product | ▼ reduce |
| Tickets resolved without humans | ▲ increase |
| Stock-outs | ▼ reduce |
| Repeat-order rate | ▲ increase |
90-day rollout
Guardrails
- Refunds and exceptions escalate to your team.
- Brand voice and pricing rules locked by you.
Ready to make everything EZY?
Book a free 30-minute AI audit. We will show you which AI employee to hire first and what it should save.
